Contact us
MAP
La Palme Partners
72 boulevard Haussmann
75008 Paris, FRANCE
Tel: 33 (0)1 83 64 01 93
Complaints
For any complaints, the client should first contact La Palme Partners in order to seek an amicable resolution. Complaints, submitted by letter should be addressed to:
Frédéric Subtil
La Palme Partners
72 boulevard Haussmann
75008 Paris
La Palme Partners is commited to:
- Acknowledge receipt of the complaint within ten business days.
- Provide a response within a maximum of two months from the date the complaint was sent, except in the case of specific circumstances duly justified.
If the response to the complaint is not satisfactory, the client may refer the matter to the appropriate consumer mediator as follows:
For financial investment advisory complaints:
Le Médiateur
Autorité des Marchés Financiers
17, place de la Bourse
75082 PARIS CEDEX 02
For other complaints:
CNPM MÉDIATION CONSOMMATION
Service Médiation de la consommation
27 avenue de La Libération
42400 SAINT CHAMOND